I'm getting old and my eyebrows are beginning to lose hairs in spots. I typically do not wear makeup and I didn't want to fill in my brows every morning. I originally chose Dianna because of her location and reviews. She was so helpful, confident, kind and professional. The room was very clean too. I asked Dianna to use her judgement on my brow shape and they are awesome. Dianna, if you read this, I need more of your business cards, everyone loves my brows! - JL